获取售后详情

API文档最后更新: 2026-10-28

获取售后详情

通用鉴权、响应、返回字段和错误说明见接入指南。

GET /openapi/v1/seller/aftersales/5001
{
  "code": 0,
  "message": "success",
  "data": {
    "id": 5001,
    "complainNo": "CP26102812345678901",
    "orderId": 12345,
    "orderNo": "D26102812345678901",
    "goodsName": "充值商品",
    "productType": "recharge",
    "topic": "充值未到账",
    "status": "pending",
    "serviceType": "",
    "serviceStatus": "",
    "createdAt": 1793145600,
    "updatedAt": 1793145600,
    "canReply": true,
    "messages": {
      "list": [{"id": 10001, "sender": "user", "senderLabel": "买家", "content": "充值尚未到账", "messageFormat": "text", "timestamp": 1793145600}],
      "total": 1,
      "page": 1,
      "pageSize": 1
    }
  },
  "requestId": "req_example"
}

GET 详情一次返回全部 messages.list,page=1,pageSize=total。实物售后还可能返回 physical、canHandleExchange。