获取售后详情

API文档最后更新: 2026-10-28

获取售后详情

通用鉴权、响应、返回字段和错误说明见接入指南。

GET /openapi/v1/admin/aftersales/5001
{
  "code": 0,
  "message": "success",
  "data": {
    "id": 5001,
    "userId": 1000,
    "complainNo": "CP26102812345678901",
    "topic": "充值未到账",
    "orderNo": "D26102812345678901",
    "status": "pending",
    "source": "local",
    "serviceType": "",
    "serviceStatus": "",
    "createdAt": 1793145600,
    "updatedAt": 1793145600,
    "order": {"id": 12345, "orderNo": "D26102812345678901", "status": "success", "goodsName": "充值商品"},
    "messages": [{"id": 10001, "complainId": 5001, "sender": "user", "content": "充值尚未到账", "messageFormat": "text", "timestamp": 1793145600}]
  },
  "requestId": "req_example"
}

messages 是完整消息数组,不是分页容器。order 是关联订单详情;即使关联订单不属于本地订单 API 范围,这里也可按售后权限读取。实物售后另返回 physical,见接入指南的“字段与状态”一节。